On your moving day, the moving company you hire will show up with a moving truck and two or more people called the moving crew. Primarily, the responsibility of these people, along with the truck driver is to help you move from your home easily.
But it’s important to be aware of the roles of each of the moving crew. If you have an idea of what to expect from the crew, it’ll be easier to assess their performance and understand why they are doing what they are doing. Also, it’ll be easier for you to grasp the important dos and don’ts for the day of the move.
The Truck Driver’s Responsibilities
The truck driver is responsible for supervising the entire move from start to finish. Just before the moving crew shows up at your home with a truck, the truck driver must draw up the Bill of Lading. Also, the driver is expected to inspect the truck to ensure it is properly fueled, in a good working condition and set to be driven.
After that, the driver assembles the moving crew and assigns them to different tasks. During the move, the truck driver will be responsible for communicating with the truck dispatcher and the moving company headquarters about how the move is turning out at every stage.
If you have any question about the move or about how the move is being conducted, ask the truck driver. The truck driver is the most experienced and knowledgeable crew member that can answer any of such questions.
The truck driver will be involved in almost all aspects of the move by overseeing crew members’ tasks. Also, the truck driver is responsible for giving you updates about each stage of the move while your goods are in transit and until your items are delivered.
The Moving Crew
The crew members will be responsible for packing your items, carrying them to the truck and loading the truck. As each of the crew member work to perform their duties, their tasks will overlap and they will assist each other sometimes. While the truck driver assumes the role of a director and a supervisor, others could be involved in packing your household goods, while some will load the boxes into the truck.
Depending on the type of moving services you requested, the crew will ensure your belongings are packed and loaded appropriately for a safe and stress-free move. However, in-between all the moving process, the truck driver still remains responsible for transporting your household items.
Communication is crucial
Just before the truck leaves with your items, ask the truck driver about who will be responsible for communicating with you while your items are in transit if he wouldn’t be the one. When the moving company keeps constant contact with you by communicating and updating you of every stage of the move, it goes a long way to show their level of expertise.
While you’re moving from your home, bear in mind that the moving truck driver is the leading crew member. Also, remember that each crew member is often assigned a distinct task to perform in the moving process. You can ask the truck driver any questions during the move and he’ll keep you in the loop about the whereabouts of your belongings while in transit.
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